They Just Don’t Understand!

Translating Across the Generations

1980s is Calling, They Want Their Mentoring Program Back

Ladies and Gentlemen, please keep your arms and legs inside the ride at all times as we blast past the mentoring methods of yesteryear and flash forward at warp speed into the ideologies of twenty-tens! If you feel like you have landed on another planet, you are not alone! The generational span that is present in today’s workforce may have everyone feeling like they are on a mission to Mars. The generational landscape in the workplace today is expansive, but the opportunity to create a successful mentoring program in this environment is not lost in space. In this tactical workshop, the participants will be actively building a mentoring program framework specific to their organization based on the philosophies of today’s multi-generational needs. Each participant will return to their planet with a prescriptive plan to launch a mentoring program in their organization.

Objectives
Upon completion, participants will be better able to:

  • Analyze and articulate the factors that motivate each of the generations in the workplace.
  • Compare and contrast the mentoring needs of the generations in the workplace.
  • Discuss the components of a successful mentoring program.
  • Describe the factors that contribute to mentoring program failure.
  • Analyze the concept and value of reverse mentoring.
  • Construct the framework for a mentoring program at their location
  • Examine and describe measurement tools that can be used to evaluate the mentoring program.

Benefits
Participants will learn how to create a mentoring program and develop an environment that is conducive/ fosters mentoring relationships across generations. Mentoring is critical to foster the success of individuals within any organization.

Topics Covered

  • Generations Defined
  • Components of a Successful Mentoring Program
  • Creating a Mentoring Program Initiative
  • Activities

Target Audience

  • All current and future leaders
  • Anyone wishing to improve the leadership skills
  • Professionals wanting to further develop tactical leadership techniques

Instructor
Tracy Lendi PhD., MBA is Vice President of Training & Education at the International Code Council (ICC). She came to ICC in November of 2015. Prior to her arrival she worked with SP+ Corporation for ten years and served as the Director of Training and Development. She holds a PhD from Capella University in the field Adult Education with a focus on Instructional Design for Online Learning. Dr. Lendi’s dissertation entitled, “Engaging Online Learners by Integrating Emotional Intelligence into Online Course Design” focused on extracting various components of Emotional Intelligence and identifying techniques to integrate the theory into online course design. In 2016 Dr. Lendi completed her MBA. In 1993, she received a Master’s Degree from Roosevelt University in the field of Training and Development and her undergraduate degree in Corporate and Professional Communications was earned from Aurora University in 1988. In 2008 Dr. Lendi was the recipient of Training magazine’s Top Ten Young Trainer of the Year Award. Expanded biography.

Sticking Points: How to Get Generations to Work Together

Free Book with Institute

A must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another’s language and get better results together.

This is the first time in American history that this many different generations working side-by-side in the workplace. Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. This session will help participants understand generational differences while teaching how to speak one another’s language and get better results together.

Objectives
Upon completion, participants will be better able to:

  • Identify 12 key areas that affect generational differences
  • Describe the characteristics of each generation in the workplace
  • Describe potential barriers to success when working across generations
  • Use strategies to achieve business results with team members from different generations

Benefits
Participants will be able to use practical communication and leadership strategies to help various generations understand each other better, more effectively engage at work and better solve problem business problems.

Topics Covered

  • What’s the Problem?
  • Ghost Stories: Understanding the Four Generations
  • Sticking Points: How to Get Four Generations Working Together in the Twelve Places They Come Apart

Target Audience

  • All current and future leaders
  • Anyone who leads or belongs to a workplace group or team

Instructor
Haydn Shaw is a leading expert on the multiple generations, leadership, change management, personal productivity, and trust. He is the author of "Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart" and Franklin Covey’s bestselling workshops "Leading Across Generations" and "Working Across Generations". He also writes on generations and leadership for the Huffington Post. TIME wrote, “Shaw is an expert on cultural differences at the office.” He has spoken to over 100,000 people and worked with more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-profit organizations, and governmental agencies. He speaks and consults in excess of 160 days each year to clients who consistently invite him back. Hailed as a “leadership guru” by the Washington Post, Haydn Shaw has delivered hundreds of convention keynotes or intimate off-sites. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His presentations make an impact because he does his homework, designing each one for your unique needs. Having worked with hundreds of organizations, Haydn connects with virtually any group in any industry, and brings practical and inspiring examples from the boardroom and the front line.Expanded biography.

Real World Application: Panel Discussion, Case Studies, Action Plans and Results

Research indicates that people’s perceptions, communication styles, management and leadership styles are greatly affected by their generation. Participants will be provided an opportunity to hear from interact closely with individuals from the various generations present in the workplace. The morning of the third day will be dedicated to a panel discussion of provocative generational topics between members of the multiple generations followed by an afternoon of interactive review of case studies, actions and results.

Objectives
Upon completion, participants will be better able to:

  • Discuss the differing values and work processes based on generational differences
  • Apply skills to retain employees from the various workplace generations
  • Develop solutions to common workplace issues based on generation differences

Benefits
Participants will have the opportunity to solve workplace problems with others from different generations. While solving these issues, they will address generational differences in opinions, values, ways of communication and getting work completed.

Topics Covered

  • Multigenerational Panel Discussion
  • Interactive Case Studies
  • Personal Action Plan

Target Audience

  • All current and future leaders
  • Anyone who leads or belongs to a workplace group or team

Moderator Names/Bios

  • Panel Members: To Be Selected:
    May consist of Emerging Leaders, Professional Development Committee Members and/or Past Presiding Officers. Rock Star Multigenerational Panel to be announced later!
  • Tracy Lendi PhD., MBA – Moderator
    Tracy L. Lendi is Vice President of Training & Education at the International Code Council (ICC). She came to ICC in November of 2015. Prior to her arrival she worked with SP+ Corporation for ten years and served as the Director of Training and Development. She holds a PhD from Capella University in the field Adult Education with a focus on Instructional Design for Online Learning. Dr. Lendi’s dissertation entitled, “Engaging Online Learners by Integrating Emotional Intelligence into Online Course Design” focused on extracting various components of Emotional Intelligence and identifying techniques to integrate the theory into online course design. In 2016 Dr. Lendi completed her MBA. In 1993, she received a Master’s Degree from Roosevelt University in the field of Training and Development and her undergraduate degree in Corporate and Professional Communications was earned from Aurora University in 1988. In 2008 Dr. Lendi was the recipient of Training magazine’s Young Trainer of the Year Award. Expanded biography.