Contact Us

Please contact us should you have any questions about the Annual Conference or Expo.

Questions on Exhibiting and/or Sponsorships:

Brian Campbell
888-ICC-SAFE (888 422-7233), ext 5264

Questions Regarding Attendee Registration or General Questions Regarding Conference:

Jessica Franklin
888-ICC-SAFE (888 422-7233), ext 4333

Questions Regarding Member Voting Status

888-ICC-SAFE (888-422-7233), ext 33804

1. What are the deadlines for registering for the conference?

The deadline for Early Bird Registration is September 15, 2019. After that date the rates will increase.

2. How do I modify or cancel my registration?

Changes or cancellations must be received in writing and can be sent via email to

Cancellations received prior to September 22, 2019 will receive a full refund. Cancellations received between September 22 – October 6, 2019 will be refunded, less a $50 administrative charge. Cancellations received after October 6, 2019 will not be eligible for a refund.

3. I work for more than one jurisdiction; which Member number do I register with?

The Member number is used to verify voting rights. Register with the jurisdiction for whom you are the designated voter.

If you are a designated voter for more than one jurisdiction, it is recommended that you register with the one who is underwriting any or all of your conference expenses.

4. If I do not know if my particular jurisdiction is a Member, who do I contact to check membership status?

To verify that your jurisdiction or company is an ICC Member, please contact ICC Membership Services at 888-ICC-SAFE (888-422-7233), ext 33804.

5. My voting status is incorrect – who do I contact to have that changed?

To verify or change your voting status, please contact ICC Membership Services at 888-ICC-SAFE (888-422-7233), ext 33804.

6. How do I register my companion after I finished my registration?

Contact to add a companion or event ticket.

7. Can I buy individual event tickets and/or companion tour tickets?

Yes, separate event tickets are now available to purchase ahead of time or at the registration desk onsite.

8. How do I make hotel reservations?

Please visit the Lodging page on the conference website to make your hotel reservations.

9. How many CEUs are available to help fulfill training requirements?

Please visit the CEUs page for a complete list of credits available, and the Education page and Expo Pavillons page for classes offered.

10. Is my state/agency approved for CEUs?

Please contact Laura Morris at for more information.

11. I am a Chapter President and I already registered. How do I get a refund for my registration?

In order to get a refund, please contact Jessica Franklin at

12. Who do I contact regarding sponsorships?

For information regarding the many sponsorship opportunities available during conference, please contact Brian Campbell at 888-ICC-SAFE (888-422-7233), ext 5264 or via email at

Register Now
for Annual Conference